Refund Policy

Last updated: 06.10.2026

This page explains when you get your money back. It covers one to one lessons, the beginner group and the speaking club.

Your legal right in the first 14 days

For 14 days after your first payment for a service, you can change your mind without giving a reason. Write to me, and I refund everything except the lessons or meetings that already took place.

A lesson from a package that already took place is counted at the price per lesson of that package.

One to one lessons

• Single lesson. Refunded in full if you cancel at least 8 hours before the lesson.
• Packages. After the first 14 days, unused lessons are not refunded. You have 3 months from the day you paid to use them.
• A lesson cancelled with less than 8 hours notice counts as used.

If something serious happens in your life, or if you feel that my method does not work for you at all, write to me. We will talk, and I will decide the refund with you personally.

Beginner group

• You pay for one month at a time.
• You get a full refund if you cancel before the day of the first lesson of the month you paid for.
• If you leave in the first 14 days after your first payment, you pay only for the weeks that already started, and I refund the rest. Example: you leave after the first week, and I refund 60 € for the other three weeks.
• After these 14 days, the current month is not refunded, also if you stop coming.
• You can leave the group at the end of any month. Just do not pay for the next one.
• If you miss a live lesson, you get the recording. The lesson is not refunded.

Speaking club

• You pay for 4 meetings in one month.
• After the first 14 days, meetings you miss are not refunded and are not moved to the next month.

If I cancel

If I cancel a lesson or a meeting and we cannot find a new time, I refund it. If a group or a club does not start, I refund your payment in full.

How to ask

Write to [email protected] or send me a message on Instagram. You do not need to explain, but I am glad to hear what did not work.

When you get your money back

I process the refund within 14 days of your request. The money goes back to the payment method you used. Your bank may need a few more days.

When a refund is made for a group or a club, your access to its materials and chat ends.

Your rights under the law

Nothing on this page reduces your rights under EU consumer law. See section 8 of the Terms and Conditions.

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